Payments
Your payment will be processed upon checkout of your order. If your order consists of many shipments, you will incur a charge for each shipment upon checkout. Kindly be informed that we initiate the actual payment and not a preliminary authorization for the total order amount upon placement, which may constitutes a temporary hold on funds that will automatically expire within a few days.
Credit cards offered by banks from specific countries and locations may be utilized for your order, provided you possess a valid US delivery address.
Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay
Quality
New garments frequently have an odor attributable to the presence of substances such as formaldehyde or dyes. An stench resembling vinegar or an off-white to brownish residue on your new shirt is likely owing to a fixation chemical employed in the printing process. This chemical is harmless and promotes the adherence of ink to the fabric. To eradicate the odor and residue, simply wash the item. Both should go after a single wash. Invert your items and launder them in cold water (30ºC or lower).
During manufacture, extended seam ends may occasionally persist on clothing. These threads do not impact the garment’s quality and may be effortlessly trimmed away.
Shirt color may have slight variation from time to time that may arise from variables like diverse printers, color profiles, settings, and processes. Although we endeavor for color fidelity, attaining complete precision might be difficult.
Please bear in mind that photos may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor’s display.
Returns
Our return policy is effective for 15 days upon receipt of your product subject to the terms of our refund-policy.
To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging and comply with the terms of our refund-policy.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by filling out our contat page, and review our refund-policy.
Shipping
KMJD GLOBAL provides a range of shipping alternatives, accessible at the time of order placement. Average domestic delivery in the United States are within 2-4 days) and Express Shipping. (prioritized faster delivery)
Yes we offer delivery services to APO (Army Post Office) addresses across the United States. However, please be advised that our shipping partners are currently unable to deliver to military facilities (British) with BFPO (British Forces Post Office) addresses. An alternative shipping address should be use and not a BFPO address.
A tracking number will be issued upon payment. However, there may be a delay before the tracking link activates following the carrier’s collection of your purchase from the fulfillment center.
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